How and when we collect information?
We collect “personal” information from you when you provide it to us. For example, if you purchase a product from us, we may collect your name, mailing address, telephone number, credit card number and email address. If you take advantage of special services offered by us, we may collect other personal information about you.
What do we with your information?
We are committed to protecting your privacy. Under no circumstances do we rent, trade or share your address or e-mail address with any other company for their marketing purposes without your consent. We use your personal information for:
• Internal purposes such as processing and keeping you informed of your order.
• Send the information from us about new features, new services and special offers we think you’ll find valuable.
• If you take advantage of special offers made by our marketing partners, we may, with your consent, transfer your personal information to them.
• To process and fulfill your order.
• For providing customer support or providing, maintaining, evaluating and improving our products and services.
We partner with one or more credit card processing companies to assist us in processing your payment. However, those companies do not retain, share, store, or use personally identifiable information for any secondary purposes.
We may disclose the personal and non-personal information of our customers to any successor-in-interest of ours, such as a company that acquires our business. We may need to disclose your personal information when required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.
How we protect your information?
The security of your personal information is of utmost importance to us.
When you enter sensitive information such as a credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). For purchases made online with credit cards, we store your credit card number in encrypted form for a limited amount of time, and our employees do not have access to this information. We do not store PIN data or 3-digit security codes.
We follow generally accepted industry standards to protect the personal information submitted to us from unauthorized access or disclosure, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or other acts or omissions.
We also collect “non-personal” information from you, such as your browser type, the URL of the previous website you visited, your ISP, operating system, and your IP address. “Non-personal” information cannot be easily used to personally identify you. We may use your non-personal information to help diagnose problems with our server and to administer our website. Your non-personal information may also be used to gather broad demographic information and to recognize customer traffic patterns and website usage. This information aids us in merchandising and in developing the design and layout of the website.